Will I Receive an Order Confirmation?

Yes, you will receive an order confirmation. As soon as we receive your order, we will send a confirmation email to the address you provided. This email confirms that your order has been received and that we have pre-authorized your payment method for the purchase.

I Placed My Order but Did Not Receive a Confirmation Email. Why?

If you recently placed an order and did not receive a confirmation email, there could be a few reasons for this:

1. Spam or Junk Folder: Our email might have been redirected to your spam or junk folder.
2. Email Address Error: There might have been a typo in the email address you entered during checkout.
3. Spam Filters: Your email server may have strong spam filters that are blocking our emails.

To resolve this issue, please check your spam or junk folder first. If you still cannot find the confirmation email, contact us at info@myretrosports.com. Additionally, you may want to provide an alternate email address to ensure future communications are received.

What Happens After I Receive My Order Confirmation?

Once you receive your order confirmation, we verify the availability of your item(s) with our warehouse or suppliers. If the item(s) are available for shipping (typically within 2 to 5 business days), we process the payment and prepare to ship your order.

If the item(s) are unavailable for immediate dispatch, we will cancel the pre-authorization on your payment method and contact you via email or telephone to inform you of the delay and discuss alternative options.

Why Do You Need My Phone Number?

We request your phone number to ensure smooth delivery of your order. Some couriers require a contact number to facilitate the delivery process. Rest assured, your phone number is kept private and confidential. Additionally, having your contact number allows us to quickly address any issues or concerns related to your order.

Is It Safe to Buy Online Through Your Website?

Absolutely. At Myretrojersey, we prioritize your security and strive to provide a safe and seamless shopping experience. Our website uses SSL encryption technology to ensure your credit card information is protected, so you can shop with confidence.